FAQ
LIVE STREAM FAQ
Need Support for Live Events? Visit Cleeng here!
What do I need to watch?
You need a minimum of 1.5Mb download Internet speed for our best quality, check at http://www.speedtest.net
We support most devices and operating systems: Microsoft® Windows®, Apple® Mac® or Linux OS with Adobe® Flash® or tablets including Google® Android™ devices and Apple® iPad® or iPhone® devices will work. We are streaming a lower bitrate feed that works over most 3G and 4G services. Please consult with your local access carrier for rules and regulations. Please be aware that we are not responsible for data connection charges to view the stream on any platform or service.
Do I need to download anything to view the live stream?
No. Once you have a ticket you have instant access to the Internet video stream. The video plays automatically in your browser. It works on PC, Mac®, tablet or smartphone. But you have to ensure you have a proper broadband connection for video.
What is a Cleeng account?
Cleeng simplifies the access to unique quality content. Using your Facebook, Google or Yahoo! account, it takes just a few seconds to create a Cleeng account and register for the event. Cleeng keeps track of the premium content you register for, so you can access it later on any of your devices.
Is the live stream available on mobile devices?
Yes it is! When you click to register/buy, your mobile browser will open a new window. After you have created your Cleeng account and got/purchased your access, just go back to the site.
You can connect from your computer, phone or tablet anytime you want to. If you got registered/purchased your ticket before on a different device, simply login with your Cleeng account and again you’ll have full access.
Can I book in advance? How do I access the show on D-Day?
We actually recommend you book your ticket in advance. This way, you avoid the queue (even on internet, it can happen!). Then connect a few minutes before the show.
Two ways to get access to the show:
1- from the email receipt you received from Cleeng (check your spam, it may happen it was wrongly classified)
2- directly on the website from where you registered/purchased, you can click “Already have a ticket?”. Enter your credentials, and that’s it!
Can I watch from different computers or phones at the same time?
Yes, when you registered/purchased on one computer/tablet/phone you can simply use the same credentials to watch on another device. You should bear in mind your access can be restricted when our systems detect abuse. To avoid your account being cut off, don’t use more than 2 different devices just before and during the event.
WFTDA.TV FAQ
I’m new to roller derby. What’s going on?
This video provides a basic overview of how flat track roller derby is played. If the amazing wftda.tv coverage inspires you to learn about the game in more depth, read the full rules or check out a live game at a league near you.
What is wftda.tv?
wftda.tv is a collaboration between the Women’s Flat Track Roller Derby Association (WFTDA), its member leagues, and Blaze Streaming Media to offer live coverage of this fast-paced, flat track sport. wftda.tv is an online broadcast channel featuring WFTDA-sanctioned games, including every minute of the Playoffs and Championships. It features monthly match-ups of WFTDA contenders and houses a free library of archived footage.
What is wftda.tv’s Mission?
wftda.tv plans to present high-quality productions of exciting WFTDA match-ups, encouraging new viewers to join us in our derby addiction, and to reinforce the love of the game for all viewers. Proceeds from wftda.tv are reinvested into the membership’s programming and will help strengthen our common goals. wftda.tv represents our commitment to our member leagues, their skaters and support staff, and all who enjoy the sport.
Why wftda.tv? Why Now?
WFTDA game play represents the premiere incarnation of the sport in the world, and wftda.tv will give fans an equivalent venue to follow flat-track action. We believe that the sport deserves to be broadcast professionally, with consistent standards and parameters. By generating this product in-house, we retain control over the image and assets so they can be distributed in a way that respects the skaters and positively promotes roller derby at every level. The WFTDA is “for the skaters, by the skaters,” and this endeavor reflects that mission.
How is wftda.tv funded?
The wftda.tv represents a significant financial commitment by the WFTDA, and we look to support from our viewers to help offset the costs of this high-quality production. Early season coverage is broadcast free of charge. Live coverage of WFTDA Playoffs and Championships will be pay-per-view.
Coupled with sponsorship funds, wftda.tv aims to recoup its investment with affordable pay-per-view streaming. Profits are dedicated to maintaining the wftda.tv website and reinvestment in additional WFTDA projects and programming.
How much will bouts cost to watch?
Preseason bouts, including ECDX and WFTDA Member League-produced broadcasts (“WFTDA Presents”) are provided free of charge.
The live broadcasts of the WFTDA Playoffs and Championships will be available through pay-per-view on wftda.tv. Passes to watch D2 Playoffs are $7 per tournament, D1 Playoffs are $12 per tournament, and Championships is $20. Or you can get all four D1 Playoffs plus Championships for $50. Free audiocasts for all pay-per-view bouts and free on-demand archives following the events will also be available.
Where can I find archived bouts?
wftda.tv will offer free archives of its productions following the events. Free archives will also be available on-demand after each WFTDA Playoffs and Championships weekend. Throughout the season, viewers will be able to locate all of our great content in one convenient location – wftda.tv!
What’s the process for getting a WFTDA league-created bout production broadcast on wftda.tv?
wftda.tv is looking to include league-produced content on the site, and to offer leagues additional exposure and promotion for the hard work and exceptional production. The site offers the convenience of one location for all WFTDA content. If your league is currently producing video broadcasts we would love to talk to you about working with wftda.tv. Please email us for more information.
How do I contact wftda.tv?
All inquiries for wftda.tv may be directed to Erica Vanstone, Head of Broadcast Operations for the WFTDA at broadcast@wftda.com.